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Privacy Policy | iPlace.bg

At iPlace.bg, http://iplace.bg, (referred to as a site), we understand that the confidentiality of your personal information is very important to you. In our Privacy Policy section, you can read the types of information we collect when you are getting access to and using the site, how we safeguard your information and what we do with the collected personal information.

The personal information, which you submit to iPlace.bg, will be used only for communication about orders, shipping orders and newsletter (newsletter subscription can be cancelled at any time, by contacting us and letting us know that you'd like to cancel the subscription or by following the instructions for unsubscription located in any newletter email). iPlace.bg guarantees that your personal details will not be shared with or provided to any third-party individuals/companies, or used for any purposes different than those which are mentioned above.

Every customer account and/or order, as well as all personal details which are associated with them, can be removed and every user can ask for that by contacting us. This can be done by sending an email to info@iplace.bg which states that the user would like to have all his personal details (gathered during the sign up or ordering process) removed from our system.

The personal information which we require during the sign up and/or ordering process, is the following: first and last name of a recipient, phone number for communication, delivery address and email address for providing you with the latest statuses of your order. The aforementioned personal details are required for processing and shipping every order via courier company. For that purpose, we provide the courier company with customers' personal information so that they can deliver every order to the recipient's address.

In case of return of product/s which have been paid via COD (collect on delivery), all amounts are refunded via bank transfer. For the purpose, the iPlace.bg team will require you to provide us with name and IBAN number of a bank account on which a customer would like to his refund.

As most webstes do, we collect and use the information which is saved in the log files of our servers. The information of the log files contains time of visit, visited website pages, browsers which have been used, information about ISPs, and IP adresses.

iPlace.bg uses the so called "cookies". We use cookies for displaying relevant and convenient, personalised content to every user. Cookies are small text files which are being saved on your computer/device and are being used in your browser, and they can be deleted at any time. Cookies will not damage your device in any way and you, as a user, can turn off all cookies on your computer/device. However, you won't be able to use the full functionality of our website.

The registration form, filled in by the user upon registration, iPlace.bg marks the mandatory or voluntary nature for submission of the relevant information. Via expressing the consent with these conditions and privacy policy for use of iPlace.bg, the user agrees that the information about him is processed in the envisaged therein order. 

iPlace.bg recommends you to keep the confidentiality of the user name and password you enter/use the site, to avoid the unauthorized access through your user account. Thus, in every accessing /using the site via the account (user name and password), it is assumed that you take the responsibility for all actions that shall be performed when using this account.

iPlace.bg renders due diligence and is responsible for the safeguarding of the user information which has become known as a result of the use, registration and/or order of iPlace.bg, except in the events of force majeure, random event or malicious actions of third persons.

iPlace.bg does not collect neither uses data about bank cards as well as authentication card data. These data are required, collected and stored by the UBB (United Bulgarian Bank), which processes the payments made via the credit/debit cards on the iPlace.bg.

To protect you from abuse upon payment with your Visa or MasterCard card, we offer the best practices recommended by the international card organizations:

- the security when entering and transition of the card data is provided via the use of a SSL protocol for crypt (256-bit) of the connection between our server and the payment page of our servicing bank
- the authenticity of your card is verified via entering the security code (CVV2)
- in addition, to identify you as a card holder, the payment server for electronic trade of our servicing bank supports the schemes for authentication of the international card organizations - Verified by VISA and MasterCard SecureCode, in case you are registered to use them.

Read more about Verified by Visa (Verified by Visa) here.

Read more about MasterCard SecureCode here.